Voice AI for Hotels
An AI that answers calls, helps your guests, and integrates with your PMS.
An AI that answers calls, helps your guests, and integrates with your PMS.
An AI that answers calls, helps your guests, and integrates with your PMS.
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Who We Are
The Smartest Phone System for Hotels
The Smartest Phone System for Hotels
The Smartest Phone System for Hotels
Our AI answers guest questions with unmatched accuracy, transfers calls when necessary, and can instantly send links or information, all in natural, human like conversations. It is fully multilingual and can switch languages mid-conversation. Available as a phone number or website widget, with instant self-service setup.
Our AI answers guest questions with unmatched accuracy, transfers calls when necessary, and can instantly send links or information, all in natural, human like conversations. It is fully multilingual and can switch languages mid-conversation. Available as a phone number or website widget, with instant self-service setup.
Our AI answers guest questions with unmatched accuracy, transfers calls when necessary, and can instantly send links or information, all in natural, human like conversations. It is fully multilingual and can switch languages mid-conversation. Available as a phone number or website widget, with instant self-service setup.
Natural Conversations with Guests
Real Time responses
Handles multiple Calls at once
Forwards Calls
Answering Any Guest Question
Answering Any Guest Question
Our AI understands your guests instantly and responds in natural, human like conversations – no scripts, no robotic tone.
Our AI understands your guests instantly and responds in natural, human like conversations – no scripts, no robotic tone.
Multilingual & Seamless Switching
Multilingual & Seamless Switching
Speak to guests in their language – even switch languages mid-conversation without breaking the flow.
Speak to guests in their language – even switch languages mid-conversation without breaking the flow.
Never Miss a Call
Never Miss a Call
Whether it’s one guest or fifty calling at once, your AI never puts anyone on hold.
Whether it’s one guest or fifty calling at once, your AI never puts anyone on hold.
Call Forwarding When It Matters
Call Forwarding When It Matters
If you want you can get calls routed directly to the right person, so you never miss what’s urgent.
If you want you can get calls routed directly to the right person, so you never miss what’s urgent.
Instant Link Sharing
Instant Link Sharing
Send menus, directions, link to your IBE, or info to your guests’ phones in seconds.
Send menus, directions, link to your IBE, or info to your guests’ phones in seconds.
Easy Setup – No Tech Calls Needed
Easy Setup – No Tech Calls Needed
Go live in minutes with your own AI phone number or website widget.
Go live in minutes with your own AI phone number or website widget.
Multi Property Support
Multi Property Support
No matter if you're a small individual hotel or an enterprise hotel chain, we've got you covered
No matter if you're a small individual hotel or an enterprise hotel chain, we've got you covered
Send Texts
Phone & Widget — use one or both
The same multilingual Voice AI on a phone line and on your website. Guests can call or click; your answers stay consistent.
Send Texts
Phone & Widget — use one or both
The same multilingual Voice AI on a phone line and on your website. Guests can call or click; your answers stay consistent.
Send Texts
Phone & Widget — use one or both
The same multilingual Voice AI on a phone line and on your website. Guests can call or click; your answers stay consistent.
AI Phone Number
Give your hotel its own AI line. Answers questions instantly, routes important calls to your team, and can send links by SMS.
Website Widget
Add our voice widget to your site. Guests tap to talk, switch languages mid-conversation, and get instant answers.
Use both
Run phone and widget together for full coverage. One brain, two channels, shared settings.
Brand Voice & Tone
Greeting, wording, and tone fully tailored to your hotel, consistent across phone and widget.
Fully Configurable Call Forwarding
Set exactly when and where calls should go. Create rules (by hours & days) and choose the destination number.
GDPR-first Data Controls
EU-compliant data handling: retention periods, export, deletion.
Company Testimonials
The implementation of Plainview AI has been a tremendous success for mk | hotels. This innovation has significantly improved both efficiency and the satisfaction of our guests and staff.
Arno Sonderfeld
Managing Director
Reduced 52%
Call Volume
Saved 70h+
Monthly Hours Saved
1.000+ Rooms
Total Rooms Managed
Company Testimonials
The implementation of Plainview AI has been a tremendous success for mk | hotels. This innovation has significantly improved both efficiency and the satisfaction of our guests and staff.
Arno Sonderfeld
Managing Director
Reduced 52%
Call Volume
Saved 70h+
Monthly Hours Saved
1.000+ Rooms
Total Rooms Managed
Our Pricing
Our Pricing Plans
Two ways to work with us – choose what fits your hotel best.
Our Pricing
Our Pricing Plans
Two ways to work with us – choose what fits your hotel best.
Our Pricing
Our Pricing Plans
Two ways to work with us – choose what fits your hotel best.
4€
/ room / month
Self-Serve Voice AI
Starting at 100€/month
Fully automated guest Q&A, multilingual, instant setup. Perfect for hotels that want to get started right away without long onboarding calls.
Features Included:
Answer any guest question
Multilingual with seamless switching
Unlimited calls handled
Instant link sharing
Call forwarding
Phone number and website widget
Custom Pricing
Consulting & Custom Solutions
For Hotelchains (500+ Rooms)
For hotels that want us to go beyond automation – from designing guest experience workflows to integrating with your existing systems. We’ll discuss your needs and build a tailored solution.
Features Included:
Dedicated AI setup & training
Workflow design & optimization
Staff training & onboarding
Ongoing performance tuning
Priority support
Custom integrations
4€
/ room / month
Self-Serve Voice AI
Starting at 100€/month
Fully automated guest Q&A, multilingual, instant setup. Perfect for hotels that want to get started right away without long onboarding calls.
Features Included:
Answer any guest question
Multilingual with seamless switching
Unlimited calls handled
Instant link sharing
Call forwarding
Phone number and website widget
Custom Pricing
Consulting & Custom Solutions
For hotels that want us to go beyond automation – from designing guest experience workflows to integrating with your existing systems. We’ll discuss your needs and build a tailored solution.
Features Included:
Dedicated AI setup & training
Workflow design & optimization
Staff training & onboarding
Ongoing performance tuning
Priority support
Custom integrations
4€
/ room / month
Self-Serve Voice AI
Starting at 100€/month
Fully automated guest Q&A, multilingual, instant setup. Perfect for hotels that want to get started right away without long onboarding calls.
Features Included:
Answer any guest question
Answer any guest question
Multilingual with seamless switching
Multilingual with seamless switching
Unlimited calls handled
Unlimited calls handled
Instant link sharing
Instant link sharing
Call forwarding
Call forwarding
Phone number and website widget
Phone number and website widget
Custom Pricing
Consulting & Custom Solutions
For hotels that want us to go beyond automation – from designing guest experience workflows to integrating with your existing systems. We’ll discuss your needs and build a tailored solution.
Features Included:
Dedicated AI setup & training
Dedicated AI setup & training
Workflow design & optimization
Workflow design & optimization
Staff training & onboarding
Staff training & onboarding
Ongoing performance tuning
Ongoing performance tuning
Priority support
Priority support
Custom integrations
Custom integrations
From Hotels, For Hotels
Consulting & Custom Solutions
Consulting & Custom Solutions
Consulting & Custom Solutions
We’re two young founders who grew up in the hospitality industry – starting with hands-on work in hotels, from breakfast service to tech and guest relations. We know every process inside a hotel and have built a strong network with the systems hotels rely on – from PMS and IBEs to other key tech providers. This unique mix of industry insight and technical expertise lets us create solutions most hotels can only dream of.
We’re two young founders who grew up in the hospitality industry – starting with hands-on work in hotels, from breakfast service to tech and guest relations. We know every process inside a hotel and have built a strong network with the systems hotels rely on – from PMS and IBEs to other key tech providers. This unique mix of industry insight and technical expertise lets us create solutions most hotels can only dream of.
We’re two young founders who grew up in the hospitality industry – starting with hands-on work in hotels, from breakfast service to tech and guest relations. We know every process inside a hotel and have built a strong network with the systems hotels rely on – from PMS and IBEs to other key tech providers. This unique mix of industry insight and technical expertise lets us create solutions most hotels can only dream of.
100%
Hospitality-Focused
Hands-On Experience
Gebaut von Hoteliers & Engineers
Why Choose Plainview?
Why Choose Plainview?
Why Choose Plainview?
Our platform offers a comprehensive suite of project management tools, including collaboration features.
Our platform offers a comprehensive suite of project management tools, including collaboration features.
Our platform offers a comprehensive suite of project management tools, including collaboration features.
Our Mission
Our Mission
Our Mission
To help hotels deliver exceptional guest experiences while reducing operational overhead.
To help hotels deliver exceptional guest experiences while reducing operational overhead.
To help hotels deliver exceptional guest experiences while reducing operational overhead.
Fast & Flexible
Fast & Flexible
Fast & Flexible
Being small means we move fast. We adapt to your needs and deliver updates in days, not months.
Being small means we move fast. We adapt to your needs and deliver updates in days, not months.
Being small means we move fast. We adapt to your needs and deliver updates in days, not months.
FAQ’s
Frequently Asked Questions
Get quick and accurate answers to frequently asked questions about our AI solution, including features, pricing, integrations, and how it can transform guest communication for your hotel.
What is Plainview?
A hotel grade voice AI that answers guest calls, forwards important ones to your team, and can send links via SMS. Available as a phone number and as a website widget. No PMS required.
Do you handle bookings by phone?
No. For now we don’t take or modify reservations by phone. The AI answers questions, forwards calls, and can send your booking link.
Do I need a PMS integration?
No. Plainview runs standalone. If you need custom integrations later, we offer consulting.
How fast can we go live?
Self-serve setup in minutes. Pick a phone number or embed the widget and add your hotel info—no onboarding calls needed.
Can I try it before buying?
Yes. Test the website widget here and request a demo number during sign-up.
FAQ’s
Frequently Asked Questions
Get quick and accurate answers to frequently asked questions about our AI solution, including features, pricing, integrations, and how it can transform guest communication for your hotel.
What is Plainview?
A hotel grade voice AI that answers guest calls, forwards important ones to your team, and can send links via SMS. Available as a phone number and as a website widget. No PMS required.
Do you handle bookings by phone?
No. For now we don’t take or modify reservations by phone. The AI answers questions, forwards calls, and can send your booking link.
Do I need a PMS integration?
No. Plainview runs standalone. If you need custom integrations later, we offer consulting.
How fast can we go live?
Self-serve setup in minutes. Pick a phone number or embed the widget and add your hotel info—no onboarding calls needed.
Can I try it before buying?
Yes. Test the website widget here and request a demo number during sign-up.
FAQ’s
Frequently Asked Questions
Get quick and accurate answers to frequently asked questions about our AI solution, including features, pricing, integrations, and how it can transform guest communication for your hotel.
What is Plainview?
A hotel grade voice AI that answers guest calls, forwards important ones to your team, and can send links via SMS. Available as a phone number and as a website widget. No PMS required.
Do you handle bookings by phone?
No. For now we don’t take or modify reservations by phone. The AI answers questions, forwards calls, and can send your booking link.
Do I need a PMS integration?
No. Plainview runs standalone. If you need custom integrations later, we offer consulting.
How fast can we go live?
Self-serve setup in minutes. Pick a phone number or embed the widget and add your hotel info—no onboarding calls needed.
Can I try it before buying?
Yes. Test the website widget here and request a demo number during sign-up.
The AI Receptionist for Hotels
© 2024 Plainview. All rights reserved.
Made in Berlin
The AI Receptionist for Hotels
© 2024 Plainview. All rights reserved.
Made in Berlin
The AI Receptionist for Hotels
© 2024 Plainview. All rights reserved.
Made in Berlin